Since the early 2000s, we have been proactively working on work style reform and promoting the creation of an easy-to-work environment. However, in light of the rapid changes in the social environment and people's values, we are working on further reforms to realize more flexible work styles that will lead to improved productivity and innovation.
One representative initiative is the "Smart Choice" initiative, which allows employees to proactively choose the time and place of work that suits their job and environment, and we are establishing flextime and telework systems.
This is an initiative that allows employees to choose their own work style that suits their job and environment throughout the year. The aim is for employees to make independent choices that are not limited to traditional work styles, but that allow them to demonstrate their creativity and improve work efficiency.
By aligning the concepts of each measure before implementing them, we encourage employees to be self-disciplined, which leads to the development of a corporate culture and a change in employee mindset (attitude and behavior).
As the working style we aim for in the future, we have set a "Tokyu Best Hybrid" policy that effectively selects and combines diverse working styles, while keeping in mind the missions and results of employees and teams.
Based on this policy, we will strive to make effective use of flextime and telework systems, and to encourage each employee and team to demonstrate their "best performance."
Starting in September 2016, we have been implementing satellite office work for head office staff who have company-provided mobile devices (PCs, iPads, etc.). In addition to being able to use our member-only satellite shared office "NewWork" and its affiliated stores, we have also set up satellite offices exclusively for our employees in the areas served by Tokyu’s railway lines.
In addition, starting in October 2020, a telework system was introduced, allowing employees to flexibly choose where to work, without restrictions on the number of days or hours, as long as their supervisors recognize that the location provides an appropriate working environment and security, and that they can expect to achieve the same level of work efficiency and results as usual.
(example)
*This assumes that the above conditions are met.
* Procedures and rules for teleworking have been established and are posted on the company intranet.
In order to promote this type of location-independent work style, we have been working to improve the availability of mobile devices, such as lending mobile PCs and iPhones for business use to all head office staff.
We have implemented a system that allows employees to independently decide their daily "start and end times" and "working hours" ("work days/holidays" and "monthly scheduled working hours" remain the same as before).
*Half-day and hourly leave can also be taken for saved annual leave.
Head office staff can participate throughout the year. We encourage employees to take the initiative in dressing appropriately according to their job and environment, to ensure that they do not cause offense to others, and to the extent that it does not interfere with work.
We take a number of steps to ensure that our employees have access to paid leave.
<Major Initiatives>
We comply with local laws regarding working hours, strive to reduce excessive working hours, and promote efficient working within reasonable working hours by taking the following measures.
<Major Initiatives>
We have created a "Y-job responsibility" for those who are raising children, caring for the elderly, or providing nursing care, as well as middle-aged and elderly people working at railway sites (Tokyu Railways), which allows them to reduce their working hours or number of days by up to two hours per day or three days off per week.
In order to develop the individuality of our employees and encourage them to utilize their experience and knowledge gained at other companies, we established guidelines for side jobs outside the company in April 2021. While focusing on our work, employees are also able to engage in a variety of independent activities outside of work.
This system allows employees who left the company due to pregnancy, childbirth, childcare, nursing care, a spouse's overseas posting, or to study for the purpose of self-improvement to return to work when they are able to do so. The comeback system was launched in 2008, and in April 2010, the period in which employees who use the system for the reason of "childcare" could return to work was extended from "until April 30 of the year in which the youngest child enters elementary school" to "until April 30 of the year in which the youngest child advances to the fourth grade of elementary school." In addition, the system became available for employees whose spouses are posted overseas from January 2016, and for employees who are studying for the purpose of self-improvement from January 2017.
As we hope that employees who have left the company for personal reasons will be able to utilize their experience gained at other companies, we have set up a dedicated recruitment desk from April 2021 (selection process including interviews will be conducted).
We act as organizer of the Human Resources and Labor Information Exchange Meeting, which is held twice a year with approximately 50 Tokyu Group companies to share current issues related to work styles and introduce examples of initiatives being taken by each company.
In order to enhance the welfare of our employees and their families, in addition to the welfare system (statutory welfare systems) such as health insurance required by law, we also have our own welfare system (non-statutory welfare systems).
Dormitories, company housing, mutual aid associations, employee deposits, employee savings accounts, employee stock ownership plans, Seiwa Club (activities for promoting employee health and mutual friendship), death benefits, orphan education pensions, etc.
We have also established a welfare system called the "Guru-Comi * Plan" to provide subsidies for workplace social gatherings.
*Abbreviation for Group・Gourmet×Communication
Tokyu Mutual Aid Association is a mutual aid association jointly operated by the company and its employees, which carries out various welfare activities for the purpose of mutual assistance among members. 107 business locations of Tokyu Group (approximately 49,200 members as of the end of March 2024) are members. The mutual aid association operates the following systems.
A cafeteria plan is a system where employees can choose and use employee benefit plans within the scope of points that have been allocated to them in advance. Each plan, such as asset formation, self-development, and refreshment, has a set number of points required according to its content.
In order to facilitate communication among employees' families and employees, and to promote health, we have been holding Ekiden (relay relay race) since the fall of 2011 and Sports Day since the spring of 2012, jointly with the labor union.
The Ekiden relay race includes mixed teams of men and women and a half-mile segment, with more than 100 teams from each workplace participating.
In addition to competitions such as children's relays, inter-office tug-of-war, and bread-eating contests, the Sports Day also includes family-friendly events such as character shows for families.
Since 2016, we have also been holding family events for employees and their families. These events provide an opportunity for employees' families to deepen their understanding of the company by actually witnessing our various initiatives and employees at work.
Tokyu Corporation and Tokyu Railways are working with the Tokyu Labor Union on various initiatives to maintain and improve working conditions for employees, create a comfortable working environment, and promote the development of the company.
In consultations between labor and management, topics related to working conditions and working styles are discussed on an equal footing in accordance with the principle of good faith. Healthy labor-management relations are maintained by having labor and management respect each other's positions and deepening mutual understanding through dialogue.
* Union density rate: 63.2% (as of the end of FY2023, total ratio for Tokyu and Tokyu Railways)