人権と労働に関する基本原則・権利の尊重と法令遵守

Respect for fundamental principles and rights regarding human rights and labor, and compliance with laws and regulations

By promoting Human Capital management that maximizes the potential of each individual, we aim to strengthen the foundation of the entire group and achieve sustainable improvements in corporate value. the Company and its consolidated subsidiaries respect basic human rights and comply with the laws and regulations related to workers' human rights in each country in which we conduct business activities. We also support and respect the fundamental rights related to labor as stipulated in the ILO Declaration on Fundamental Principles and Rights at Work.

  1. We will eliminate all forms of discrimination based on race, nationality, religion, gender, age, disability, sexual orientation, etc.
  2. We do not tolerate any form of harassment, including sexual harassment and power harassment.
  3. Prevention of forced labor and human trafficking: We will eliminate and strive to prevent all forms of forced labor and human trafficking.
  4. We will consider the health of our employees, curb excessive work, and strive to reduce overtime work. In addition, we will comply with the "36 Agreement" within Japan.
  5. We strive to protect the privacy and freedom of expression of all stakeholders involved in our corporate activities.
  6. We support and practice the effective abolition of child labor.
  7. We respect the freedom of association and the right to collective bargaining, and in countries and regions where the formation of labor unions is permitted, we guarantee employees' right to organize and allow them to exercise that right in labor agreements.Even in countries and regions where the formation of labor unions is not permitted by law or practice, we will practically promote problem-solving through dialogue.
  8. We manage labor in compliance with the labor laws of each country. With regard to wages, we comply with the minimum wage regulations of each country, and our basic policy for labor management is to pay employees wages above the minimum wage to ensure a stable livelihood.
  9. Equal pay for equal work: We strive to provide fair working conditions and a comfortable working environment, such as equal pay for equal work, without discrimination based on gender or other factors.
【事務局】株式会社ディ・エフ・エフ, 【事務局】東急株式会社 社長室 ESG推進グループ 企画担当①, 株式会社ディ・エフ・エフ(使用しない), 東急株式会社 社長室 ESG推進グループ 企画担当②, 東急株式会社 社長室 ESG推進グループ 社会活動推進担当, 東急株式会社 社長室 ESG推進グループ コンプライアンス・CS担当, 東急株式会社 社長室 広報グループ 広報企画担当, 東急株式会社 社長室 総務グループ 総務担当, 東急株式会社 経営企画室 サステナブル経営戦略グループ 企画担当, 東急株式会社 デジタルプラットフォーム ITソリューショングループ ITサポ―ト・プロジェクト担当, 東急株式会社 デジタルプラットフォーム ITソリューショングループ ITガバナンス・総括担当, 東急株式会社 渋谷開発事業部 開発計画グループ 総括担当, 東急株式会社 沿線生活創造事業部 広告推進グループ メディア・広告担当, 東急株式会社 都市開発事業部 建築技術グループ 安全推進担当, 東急株式会社 ビル運用事業部 営業統括グループ 総括担当, 東急株式会社 人材戦略室, 東急電鉄株式会社 CS・ES推進部 広報CS課, 東急株式会社 ビル運用事業部 事業推進グループ 渋谷AM担当, 【過去担当者様】東急株式会社, 東急株式会社 経営企画室 経営管理グループ 管理担当, 東急株式会社 財務戦略室 主計グループ 主計担当, 東急株式会社 財務戦略室 主計グループ 連結IR担当, 東急株式会社 プロジェクト開発事業部 沿線戦略推進グループ 事業推進担当, 東急株式会社 ビル運用事業部 事業推進第一グループ 価値創造担当, 東急株式会社 都市開発事業部 住宅開発グループ 事業企画・戦略担当, 東急株式会社 都市開発事業部 住宅開発グループ 顧客リレーション担当, 東急株式会社 都市開発事業部 住宅開発グループ 建築マネジメント担当, 東急プロパティマネジメント PM事業部 渋谷PM部 渋谷PMグループ

基本的な考え方

Our Fundamental Way

Since the early 2000s, we have been proactively working on work style reform and promoting the creation of an easy-to-work environment. However, in light of the rapid changes in the social environment and people's values, we are working on further reforms to realize more flexible work styles that will lead to improved productivity and innovation.

One representative initiative is the "Smart Choice" initiative, which allows employees to proactively choose the time and place of work that suits their job and environment, and we are establishing flextime and telework systems.

東急株式会社 人材戦略室

主な取り組み

Main Initiatives

Smart Choice (initiative to autonomously choose where and when to work) Details

This is an initiative that allows employees to choose their own work style that suits their job and environment throughout the year. The aim is for employees to make independent choices that are not limited to traditional work styles, but that allow them to demonstrate their creativity and improve work efficiency.
By aligning the concepts of each measure before implementing them, we encourage employees to be self-disciplined, which leads to the development of a corporate culture and a change in employee mindset (attitude and behavior).

Tokyu Best Hybrid

As the working style we aim for in the future, we have set a "Tokyu Best Hybrid" policy that effectively selects and combines diverse working styles, while keeping in mind the missions and results of employees and teams.

Based on this policy, we will strive to make effective use of flextime and telework systems, and to encourage each employee and team to demonstrate their "best performance."

Location-independent work style

Teleworking

Starting in September 2016, we have been implementing satellite office work for head office staff who have company-provided mobile devices (PCs, iPads, etc.). In addition to being able to use our member-only satellite shared office "NewWork" and its affiliated stores, we have also set up satellite offices exclusively for our employees in the areas served by Tokyu’s railway lines.

In addition, starting in October 2020, a telework system was introduced, allowing employees to flexibly choose where to work, without restrictions on the number of days or hours, as long as their supervisors recognize that the location provides an appropriate working environment and security, and that they can expect to achieve the same level of work efficiency and results as usual.

(example)

  • Home (telecommuting)
  • Parents' home (balancing childcare and nursing care, working while visiting one's hometown, etc.)
  • Accommodation during business trips, transportation during travel
  • Rental space, self-study space, library, coffee shop, lounge, etc.

*This assumes that the above conditions are met.

* Procedures and rules for teleworking have been established and are posted on the company intranet.

In order to promote this type of location-independent work style, we have been working to improve the availability of mobile devices, such as lending mobile PCs and iPhones for business use to all head office staff.

Time-free working style

Flextime system

We have implemented a system that allows employees to independently decide their daily "start and end times" and "working hours" ("work days/holidays" and "monthly scheduled working hours" remain the same as before).

Half-day/hourly leave
  • Half-day holiday
    A leave system in which annual leave is taken at the rate of 0.5 days per leave
  • Time off
    A leave system that allows employees to take up to five days (40 hours) of their annual leave per year, with any one-hour leave taken as one unit.

*Half-day and hourly leave can also be taken for saved annual leave.

Clothing and Refreshment


Cool Biz/Warm Biz

Head office staff can participate throughout the year. We encourage employees to take the initiative in dressing appropriately according to their job and environment, to ensure that they do not cause offense to others, and to the extent that it does not interfere with work.

Promoting paid leaveDetails

We take a number of steps to ensure that our employees have access to paid leave.

<Major Initiatives>

  • "Early Bird 5"
    In order to create an environment where employees can easily take planned holidays throughout the year, we are introducing a system from FY2023 that requires employees to plan five days of annual leave in advance and make these days visible to those around them on a calendar.
  • Time-specified interview
    Six months after the date of leave entitlement, we check with employees who have not made progress in taking their leave schedules.
  • Granting special leave
    After the validity period has expired, annual paid leave can be accumulated as saved annual leave and can be used for a variety of purposes, such as childcare or elderly care, self-improvement, or participation in volunteer activities.
    In addition, employees who have worked for the company for three or more years and are aged 35, 45, or 55 are granted five consecutive days of paid life planning leave, excluding holidays.
Efforts to optimize working hoursDetails

We comply with local laws regarding working hours, strive to reduce excessive working hours, and promote efficient working within reasonable working hours by taking the following measures.

<Major Initiatives>

  • Reporting working hours and sending awareness emails
    In order to encourage managers to take the initiative in optimizing work hours, the head of the labor Administration Group sends monthly emails to all department heads reporting actual work hours and raising awareness.
  • Objective work time management using PC logs
    By automatically recording PC logs and linking them to the attendance system, we are able to manage working hours objectively. If there is a discrepancy between the working hours entered by employees in the system and the actual working hours, an alert is issued, encouraging superiors and the employees themselves to enter accurate working hours.
Y Responsibilities (Short Term Work Hours) Details

We have created a "Y-job responsibility" for those who are raising children, caring for the elderly, or providing nursing care, as well as middle-aged and elderly people working at railway sites (Tokyu Railways), which allows them to reduce their working hours or number of days by up to two hours per day or three days off per week.

育児

介護

PIVOTx (outside business) Details

In order to develop the individuality of our employees and encourage them to utilize their experience and knowledge gained at other companies, we established guidelines for side jobs outside the company in April 2021. While focusing on our work, employees are also able to engage in a variety of independent activities outside of work.

Comeback Scheme Details

This system allows employees who left the company due to pregnancy, childbirth, childcare, nursing care, a spouse's overseas posting, or to study for the purpose of self-improvement to return to work when they are able to do so. The comeback system was launched in 2008, and in April 2010, the period in which employees who use the system for the reason of "childcare" could return to work was extended from "until April 30 of the year in which the youngest child enters elementary school" to "until April 30 of the year in which the youngest child advances to the fourth grade of elementary school." In addition, the system became available for employees whose spouses are posted overseas from January 2016, and for employees who are studying for the purpose of self-improvement from January 2017.

Re-employment systemDetails

As we hope that employees who have left the company for personal reasons will be able to utilize their experience gained at other companies, we have set up a dedicated recruitment desk from April 2021 (selection process including interviews will be conducted).

Tokyu Group's Work Style Reform Initiatives Details

We act as organizer of the Human Resources and Labor Information Exchange Meeting, which is held twice a year with approximately 50 Tokyu Group companies to share current issues related to work styles and introduce examples of initiatives being taken by each company.

東急株式会社 人材戦略室

福利厚生制度

Employee Benefits System

In order to enhance the welfare of our employees and their families, in addition to the welfare system (statutory welfare systems) such as health insurance required by law, we also have our own welfare system (non-statutory welfare systems).

Examples of Employee Benefits

Dormitories, company housing, mutual aid associations, employee deposits, employee savings accounts, employee stock ownership plans, Seiwa Club (activities for promoting employee health and mutual friendship), death benefits, orphan education pensions, etc.
We have also established a welfare system called the "Guru-Comi * Plan" to provide subsidies for workplace social gatherings.

*Abbreviation for Group・Gourmet×Communication

Tokyu Mutual Aid Association

Tokyu Mutual Aid Association is a mutual aid association jointly operated by the company and its employees, which provides various welfare services for the purpose of mutual assistance for members. 84 Tokyu Group offices (total of approximately 23,500 members as of the end of April 2025) are members. The mutual aid association operates the following systems.

Examples of mutual aid association systems

  1. Medical and health care subsidies
    Provision of medical benefits and medical examination subsidies
  2. Payment of gifts (congratulatory and condolence money)
    Payment of various congratulatory money (for marriage, birth, school entrance, etc.) and disaster relief money
  3. Leisure activities assistance
    Subsidies for designated resort facilities (subsidies for accommodation fees at designated facilities, etc.) and discounts at preferential facilities

Cafeteria Plan

A cafeteria plan is a system where employees can choose and use employee benefit plans within the scope of points that have been allocated to them in advance. Each plan, such as asset formation, self-development, and refreshment, has a set number of points required according to its content.

Communication with employees' families and among employees

To facilitate communication between employees and their families and among themselves, and to promote good health, we have been holding relay races in collaboration with the labor union since autumn 2011, and athletic meets since spring 2012.
The relay race will feature mixed-gender teams and a half-mile section, with over 100 teams participating from each workplace.
The sports day includes events such as a children's relay race, a workplace tug-of-war, and a bread-eating contest, as well as other events that the whole family can enjoy.
Additionally, we have been holding family events for employees and their families since 2016. These events provide an opportunity for employees' families to deepen their understanding of the company by seeing our various initiatives and employees at work.
As a group-wide initiative, Tokyu Group Ekiden Championship was held in March 2025 with the aim of stimulating communication and promoting health. Families can also participate, and there is also a 50m sprint record competition for children, making it a tournament that families can enjoy.

Relationship with the Labor Union

Tokyu Corporation and Tokyu Railways are working with the Tokyu Labor Union on various initiatives to maintain and improve working conditions for employees, create a comfortable working environment, and promote the development of the company.
In consultations between labor and management, topics related to working conditions and working styles are discussed on an equal footing in accordance with the principle of good faith. Healthy labor-management relations are maintained by having labor and management respect each other's positions and deepening mutual understanding through dialogue.

* Union density rate: 63.2% (as of the end of FY2023, total ratio for Tokyu and Tokyu Railways)

東急株式会社 人材戦略室