Human Rights Policy

Human Rights Policy

Based on the Group's mission statement of "We shall strive to create beautiful living environments, in which each person can pursue individual happiness in a harmonious society," and in accordance with the Tokyu Group Compliance Guidelines, the Code of Conduct, and the Ten Principles of the United Nations Global Compact in the four areas of human rights, labor, environment, and anti-corruption, Tokyu Corporation has promoted efforts to respect human rights. In March 2018, we identified six material sustainability themes (Materiality) as social issues to be addressed, and under the themes of HR Development and Corporate Governance and Compliance, we are working on "achievement of human rights" as one of the social issues to face.
With the adoption of the United Nations Guiding Principles on Business and Human Rights in 2011, and the formulation of the Japan's National Action Plan on Business and Human Rights in 2020, the importance of corporate efforts to address human rights is further increasing. In order to fulfill our corporate social responsibility as stated in the Group philosophy, our company and consolidated subsidiaries have formulated a "Human Rights Policy" as a commitment to fulfilling our responsibility to respect human rights. The policy has been discussed and approved by the Management Meeting, approved by the Board of Directors, and signed by the President.
The Group will continue its efforts to realize a sustainable society and enhance its corporate value by respecting human rights in accordance with the policy.

*The Company and its consolidated subsidiaries have formulated a human rights policy based on the Guiding Principles on Business and Human Rights adopted by the United Nations Human Rights Council.

Human Rights Policy

The Company and its consolidated subsidiaries have adopted the Tokyu Group slogan, "Toward a Beautiful Age - Tokyu Group," as the universal value standard and "We shall strive to create beautiful living environments in which each person can pursue individual happiness in a harmonious society" as the mission statement. We understand that the human rights of all people affected by our business activities must be respected in order to truly contribute to the realization of a sustainable society. As a guideline for fulfilling this responsibility, we hereby formulate the "Human Rights Policy" (hereinafter referred to as the "Policy") and promote our efforts to respect human rights.

1. Basic Stance on Human Rights
The Company and its consolidated subsidiaries support and respect international codes of conduct related to human rights. These include the United Nations' International Bill of Human Rights (Universal Declaration of Human Rights, International Covenant on Civil and Political Rights, and International Covenant on Economic, Social and Cultural Rights) and the International Labour Organization's ILO Declaration on Fundamental Principles and Rights at Work*, which stipulates fundamental rights at work. We also support and respect the Ten Principles of the United Nations Global Compact (the "GC") as a signatory.
The Policy is based on the Guiding Principles on Business and Human Rights adopted by the United Nations Human Rights Council in June 2011. It is a commitment by the Company and its consolidated subsidiaries to fulfill their responsibility to respect human rights to their stakeholders.

* Includes support and respect for the core labour principles: abolition of child labor, elimination of forced or compulsory labor, elimination of discrimination (race, religion, gender, age, sexual orientation, disability, nationality, etc.), and freedom of association and the effective recognition of the right to collective bargaining.

2. Scope of application
The Policy applies to all officers and employees of the Company and its consolidated subsidiaries. We also require all business partners and other parties involved in the business, products, and services of the Company and its consolidated subsidiaries to comply with the Policy.
3. Responsibility to respect human rights
The Company and its consolidated companies understand that the business activities may have a direct or indirect negative impact on human rights. We fulfill our responsibility to respect human rights by not violating the human rights of those affected by our business activities, and by taking appropriate actions when our business activities are clearly causing or contributing to negative human rights impacts.
Although it is impossible to know how all products and services of the Company and its consolidated subsidiaries are used by business partners and others, the Company and its consolidated subsidiaries do not intend for the products and services to be used in any way that would contribute to human rights violations. Therefore, if we suspect that any negative human rights impacts by our business partners are related to the business, products, or services of our company or consolidated subsidiaries, we will take appropriate action against them.
4. Human rights due diligence
The Company and its consolidated subsidiaries have established a human rights due diligence mechanism in accordance with the United Nations Guiding Principles on Business and Human Rights to identify, prevent and mitigate any negative human rights impacts of the Company and its consolidated subsidiaries on stakeholders.
5. Dialogue and discussion
The Company and its consolidated subsidiaries utilize independent, external expertise in human rights, and sincerely engage in dialogue and consultation with stakeholders when implementing the Policy.
6. Education and training
The Company and its consolidated subsidiaries provide effective education and training to officers and employees, and strive to ensure that the Policy is incorporated into all business activities and effectively implemented, as well as promote the understanding of this policy among business partners.
7. Remedy
If it becomes clear that the business activities of the Company or its consolidated subsidiaries have caused negative human rights impacts, or if involvement through business partners or other parties is apparent or suspected, the Company will work to remedy the situation through dialogue and appropriate procedures in accordance with the International Code of Conduct.
8. Person in charge
The President & Representative Director of the Company and its consolidated subsidiaries designate an officer responsible for the implementation of the Policy and supervise its implementation.
9. Information disclosure
The Company and its consolidated subsidiaries disclose the progress and results of the efforts to respect human rights on the websites and in other media.
10. Applicable laws and regulations
The Company and its consolidated subsidiaries comply with the laws and regulations of each country or region where we operate. Where there is conflict between internationally recognized human rights and the laws and regulations of each country, we will seek ways to maximize respect for internationally recognized human rights principles.
The Policy has been approved by the Board of Directors and signed by the President & Representative Director.

June 29, 2023, Revised
November 1, 2022, Established
Tokyu Corporation
President & Representative Director
Masahiro Horie

Training and Education

Training and workshops to formulate a human rights policy

In formulating our human rights policy, we held training and workshops for division general managers to promote understanding and gather opinions within the company. We invited a lecturer from Caux Round Table Japan, a registered NPO, to deepen our understanding of business and human rights, including the Guiding Principles on Business and Human Rights. We also held a workshop to identify elements that should be included in the Company's human rights policy, where participants discussed human rights issues that the Company is already addressing and that it should address in the future. We have utilized the discussions of the workshop participants in the formulation of our human rights policy.


On the day of the workshop

Training for New Employees

We provide education and training on human rights for our newly hired employees to promote their understanding.

Seminars for managers

In July 2022, we held a sustainability seminar to raise awareness of business and human rights for our full-time officers and representative directors of our consolidated subsidiaries, named "Business and Human Rights: What we should do in pursuit of new corporate values."
We invited a lecturer from Caux Round Table Japan, a registered NPO, to lead the seminar, during which participants learned about the essential actions the Group shold take with regards to business and human rights. During the lecture, we received insight on what should remain steadfast and what must be changed based on world trends, such as the UN Guiding Principles on Business and Human Rights as well as our Group philosophy and the Company's DNA.


The seminar for management

Consultation services from inside and outside the company

In addition to the internal whistle-blowing desk, we have a lawyers’ office for our own employees and those of our subsidiaries to report to and consult.
In addition, the Tokyu Corporation Customer Service Center responds to customer comments and inquiries.