The Company and its consolidated subsidiaries have been working to help solve social issues through our businesses with a focus on urban and community development in areas served by Tokyu's railway lines. In the process of developing wide-ranging businesses, the Company has built a diverse supply chain. In addition, as a responsible member of the global supply chain, the Company recognizes that it is required to pursue initiatives to address issues related to human rights and the environment that include the supply chain beyond its own Company matters. The Company will formulate a Sustainable Supply Chain Policy , share its approach to human rights and environmental issues with its business partners, recognize environmental and social risks in the supply chain regarding trade in general, including the procurement of raw materials and products, endeavor to ascertain related supply chain issues through its business activities, and engage in business activities that are suited to the realization of a sustainable society.
The Company and its consolidated subsidiaries have adopted "Toward a beautiful age" as the Group slogan and share a Group mission statement: We shall strive to create beautiful living environments, in which each person can pursue individual happiness in a harmonious society.
Under this slogan and mission statement, the Company and its consolidated subsidiaries ensure that related laws, regulations and other requirements are observed, and that fair, equitable and transparent procedures are followed based on the principle of free competition in all business dealings including procurement activities in Japan and abroad. We also recognize the need to ensure quality, set optimum prices and adhere to delivery deadlines, as well as to consider issues such as human rights and the environment, while engaging in responsible activities that help create social value and economic value throughout the supply chain.
To work with the business partners in fulfilling responsibilities to create a sustainable society as demanded by society, in this policy the Company and its consolidated subsidiaries respect international norms including the ten principles in the four areas (human rights, labour, environment and anti-corruption) of the United Nations Global Compact of which the Company is a signatory, and have set forth the matters to be observed. The Company and its consolidated subsidiaries request that the business partners associated with its businesses, products and services understand the purpose and contents of this policy and cooperate with putting it into practice.
The policy applies to the entire supply chain including direct and indirect business partners associated with all products, services and raw materials procured by or supplied to the Company and its consolidated subsidiaries.
In accordance with the human rights policy, basic safety policy, anti-corruption policy and environmental policy established by the Company, we seek cooperation in understanding and implementing the following matters from the supply chain in all aspects of business transactions including the procurement of raw materials and products. Please refer to the following PDF file for specific items to be observed.
Sustainable Supply Chain Policy
| 1. Ensuring safety and improving services and quality | (1) Safety assurance |
|---|---|
| (2) Quality control and the creation of quality assurance systems | |
| (3) Disclosing necessary information concerning products and services | |
| 2. Compliance with various laws, regulations and other requirements | |
| 3. Respect for human rights and consideration for work environments | (1) Respect for human rights |
| ①Compliance with and respect for international standards on human rights and labor | |
| ②Prohibition of discrimination | |
| ③Prohibition of harassment | |
| ④Respect for local residents and communities | |
| ⑤Respect for the rights of socially vulnerable persons and minorities | |
| (2) Ensuring healthy, safe and comfortable work environments | |
| ①Freedom of association and collective bargaining rights | |
| ②Prohibition of forced or compulsory labor | |
| ③Prohibition of child labor | |
| ④Payment of wages equal to or above the minimum wage | |
| ⑤Prohibition of long working hours | |
| ⑥Workplace health and safety measures | |
| ⑦Preparation for emergency | |
| ⑧Prevention of occupational accidents, injury and illness | |
| ⑨Industrial hygiene measures | |
| ⑩Measures to address physically demanding work | |
| ⑪Ensuring sanitary facilities and appropriate environments for eating and living | |
| ⑫Protecting the rights of foreign nationals and migrant workers | |
| 4. Thoroughly ensuring fair trade | (1) Prevention of corrupt practices |
| (2) Exclusion of anti-social forces | |
| (3) Protection of intellectual property | |
| (4) Establishment of whistleblowing and consultation systems and prohibition of retaliatory behavior | |
| 5. Environmental considerations | (1) Responding to climate change |
| (2) Preservation of biodiversity | |
| (3) Prevention of pollution | |
| (4) Effective use of resources | |
| (5) Appropriate use of water | |
| (6) Appropriate utilization of forest resources | |
| 6. Appropriate information management | |
| 7. Development of BCP | |
| 8. Contributing to local communities |
The Sustainability Promotion Committee as a subordinate body to the Management Meeting, engages in the planning, formulation and recommendation of basic management policies regarding supply chain management, and policies and strategies pertaining to business activities and corporate matters.
The activities of the Sustainability Promotion Committee are appropriately overseen by the Board of Directors, and matters requiring deliberation are regularly brought up for discussion and reported to the Management Meeting and the Board of Directors.
| Chairperson, Sustainability Promotion Committee | Masahiro Horie (President & Representative Director, Chief Executive Officer) |
|---|---|
| Chief Sustainable Supply Chain Officer | Kazuyoshi Kashiwazaki (Executive Officer) |
| Division Responsible for Promotion | ESG Promotion Group , Corporate Planning Division |
Please refer to the following link for details regarding the sustainability management promotion system and the activities of the Sustainability Promotion Committee.
Sustainability Promotion Organization and System
We will promote business with business partners that comply with the above policies and fulfill their social responsibilities with us. We will regularly check the status of compliance with the policies with business partners with whom we have ongoing business relationships, and encourage them to make improvements as necessary.
In April 2023, we revised our previous "Sustainable Procurement Policy" (established in 2006) to "Sustainable Supply Chain Policy" in order to optimize our business activities toward the realization of a sustainable society. This revision expands the scope of application to include the entire supply chain, including direct and indirect business partners involved in all goods, services, and raw materials procured and provided in the business of the Company and its consolidated subsidiaries.
In order to deepen understanding of the purpose and content of our Sustainable Supply Chain Policy and to put it into practice throughout our supply chain, we have prepared the Sustainable Supply Chain Policy Guidelines, which explain each item of the Sustainable Supply Chain Policy, relevant laws and regulations, and specific guidelines for implementation.
In FY2023, we held a seminar to inform our business partners of the revised "Sustainable Supply Chain Policy" and to encourage their understanding and support of our and our consolidated subsidiaries' approach to social responsibility and the matters we expect them to comply with.
The presentation focused on the Company and its consolidated subsidiaries' sustainability initiatives and the "Sustainable Supply Chain Policy," which was revised in April 2023, with the aim of resolving social issues such as human rights and environmental considerations in the supply chain, which have been attracting increasing attention worldwide in recent years.
In addition, the staff members in charge of supply chain management at the Company and its consolidated subsidiaries also attended the session to deepen their awareness of these initiatives.
Online Seminar
In order to identify "sustainability risks" in the supply chain of our company and consolidated subsidiaries, prevent and mitigate them, and respond appropriately, we conduct a questionnaire survey of our major business partners, aiming for sustainable growth together with our business partners.
In FY2023, we identified 93 major business partners of Tokyu Corporation and its consolidated subsidiaries based on their influence on our business (transaction amount, handling of specific products, potential risks, etc.) in each of the five segments (transportation, real estate, life services, hotels and resorts) and others. We held a "Seminar on Sustainable Supply Chain Policy" for those major business partners and sent a questionnaire in accordance with the "Sustainable Supply Chain Policy" to them. We also asked the business partners for their understanding and cooperation with this policy along with their responses.
The questionnaire conducted in FY2023 covered the following 66 items in line with the "Sustainable Supply Chain Policy".
| Questionnaire classification | Number of questions | |
|---|---|---|
| 1. Ensuring safety and improving services and quality | 7 | |
| 2. Compliance with various laws, regulations and other requirements | 1 | |
| 3. Respect for human rights and consideration for work environments | 27 | |
| (1)Respect for human rights | 7 | |
| (2)Ensuring healthy, safe and comfortable work environments | 20 | |
| 4. Thoroughly ensuring fair trade | 5 | |
| 5. Environmental considerations | 15 | |
| 6. Appropriate information management | 3 | |
| 7. Development of BCP | 3 | |
| 8. Contributing to local communities | 1 | |
| 9. Cooperation to Put the Compliance Items into Practice | 4 | |
| Total | 66 | |
We plan to provide feedback on the survey results to our business partners and disclose information as necessary.
At the same time, we will aim to build a sustainable supply chain by holding expert dialogues, informing new and existing business partners of our supply chain policy, and establishing a grievance mechanism in line with the UN Guiding Principles on Business and Human Rights.
The Company and its consolidated subsidiaries select business partners based on the "Sustainable Supply Chain Policy," which requires understanding of the policy and cooperation in putting it into practice, and select business partners that conform to the policy.
In July 2022, a sustainability seminar titled "Business and Human Rights: What we must pursue in search of new corporate value" was held for full-time officers of the Company and the representative directors of its consolidated subsidiaries to raise awareness regarding business and human rights.
We invited a lecturer from Caux Round Table Japan, a registered NPO, to lead the seminar, during which participants learned about the essential actions the Group should take with regards to business and human rights. During the lecture, we received insight on what should remain steadfast and what must be changed based on world trends, such as the UN Guiding Principles on Business and Human Rights as well as our Group philosophy and the Company's DNA.
To further promote initiatives aimed at the environment, human rights and anti-corruption in the supply chain, the Tokyu Group ESG Promotion Seminar was held for the employees of the Company and its consolidated subsidiaries. The seminar is part of efforts to raise and enhance employee awareness by highlighting the significance of initiatives in the supply chain and sharing leading examples of such initiatives.
| Mont | Contents | Target |
|---|---|---|
| February 2023 （Online） |
Tokyu Group ESG Promotion Seminar "The supply chain management required today" Makiko Akabane, Director Japan, CSR Asia | The Company and its consolidated subsidiaries Personnel responsible for the management and implementation of sustainability |
In addition to the internal whistle-blowing desk, we have a lawyers’ office for our own employees and those of our subsidiaries (including business partners) to report to and consult. In addition, the Tokyu Corporation Customer Service Center responds to customer comments and inquiries.
Internal whistle-blowing system to address compliance issues