"We took on the challenge as one team with a sense of mission" Accepting asymptomatic and mildly ill COVID-19 patients for treatment in lodging facilities

Tokyu Hotels

Amid concerns over a shortage of hospital beds at medical institutions due to the spread of COVID-19, the Tokyo Toranomon Tokyu REI Hotel has been accepting asymptomatic and mildly ill patients for treatment. In the first phase ^*1, the hotel accepted a total of 201 patients, and in the second phase ^*2, a total of 2,187 patients, for a total of 2,388 patients, contributing to the maintenance of the medical system. From the second phase, the hotel also took over auxiliary tasks ^{*3 that} were previously handled by metropolitan government employees to cover the burden and staff shortages of metropolitan government employees. In addition, the hotel provided bento lunches for the enjoyment of food, and in-house announcements and telephone responses in English for foreign patients receiving treatment were well received as initiatives unique to hotel services not found in other treatment facilities. The hotel staff learned specialized knowledge about coronavirus response as one team while being considerate of the feelings of patients, and this knowledge has been accumulated as valuable knowledge in refining better hotel services with and after COVID-19.

*1 April 16th to June 30th, 2020

*2 August 17, 2020 to March 31, 2021

*3 Guidance upon admission and discharge, assistance during emergency transport, input of medical history and medication data of patients, disposal of contaminated waste, etc.

International Business Hub "Tokyo Port City Takeshiba" ~Construction of a Green Network~

Tokyu Land Corporation

Tokyo Port City Takeshiba, which opened in September 2020, has created a green network by incorporating elements of the surrounding lush greenery (the former Shiba Rikyu Gardens and Hama Rikyu Gardens) and the sea (Tokyo Bay) into the building. The city is creating new value throughout the city by reducing its environmental impact through initiatives unique to smart buildings that utilize cutting-edge technology. A green space has been created on the skip terrace, where many people come to relax and engage in activities, and large-scale wall plantings have been installed on the wall facing the Metropolitan Expressway, reducing reflected solar radiation by approximately 30%. This contributes to mitigating the heat island environment. In addition, the city plans to reduce annual water usage by approximately 5% through urban flood prevention measures using multi-stage rainwater storage and infiltration of approximately 600 m3 throughout the building, as well as rainwater utilization. Annual CO2 reductions are expected to be 110 t through greening and 10,253 t through environmentally conscious design (reduction rate of 39.64%). In addition, eight bodiversity conservation initiatives, such as beekeeping, and environmental learning are being implemented. These efforts won the Excellence Award in the Urban Space category of the Ministry of Land, Infrastructure, Transport and Tourism's "1st Green Infrastructure Awards."

Lettuce grown using hydrogen energy! Japan's first CO2-free, electricity-recycling hotel

Tokyu Hotels

The Kawasaki King Sky Front Tokyu REI Hotel has begun efforts to continue and evolve its use of hydrogen energy derived from used plastics, which won the Environmental and social contribution Award at the first Tokyu Group Environmental and social contribution Awards. In the hotel lobby, hydroponic lettuce is grown using electricity derived from hydrogen energy. It is harvested in half the usual time and served at the buffet. In addition, the hotel has achieved a 100% recycling rate by providing food waste, which is a challenge for the hotel, to a power generation facility as a raw material for biomass power generation. In addition, a circular system has been created in which the generated electricity is bought back through a power selling company and used by the hotel. For other electricity, the 100% renewable energy plan "Zero Emission Plan®"^* has been introduced. Japan's first CO2-free electricity hotel has been realized, with 30% of the total electricity covered by hydrogen energy and 70% by renewable energy. The CO2 reduction amount is approximately 419 tons per year (equivalent to approximately 47,600 cedar trees), contributing to the realization of a decarbonized and circular society.

*An environmentally conscious electricity supply plan that uses FIT electricity as its power source and non-fossil fuel certificates and J-Credits to achieve 100% renewable energy.

Tokyu Line installation of platform screen doors Project - "Safety at all stations" -

Tokyu Railways Corporation

In March 2020, we completed the installation of fixed platform fences with platform screen doors and sensors at ^{all stations on} the Tokyu Line. railway There was a debate about the pros and cons of installing platform screen doors stations in the industry due to the high cost, but based on the idea that "the provision of Safe and secure railways services is the social responsibility that Tokyu Railways should fulfill," it became the first initiative of a major private railway to install all stations. In addition to transporting platform screen doors in batches by night transfer trains, adopting a reinforcement method to shorten the construction period on embankment-type platforms, and replacing six-door cars with four-door cars at Den-en-toshi Line to eliminate differences in door positions, we worked to reduce installation and construction costs at an early stage. As a result of the concerted efforts of all parties involved inside and outside the company, the number of home falls decreased significantly from 131 in fiscal 2014 to 5 in FY2020. In addition, our efforts to provide Safe and secure railways services, including this project, were highly evaluated, and we received the Prime Minister's Commendation, the highest award, in the "Reiwa 2 Barrier-Free and Universal Design Promotion Meritorious Service Award."

* Excluding the Setagaya Line and Kodomonokuni Line

Strengthening the area around Shibuya Station as a disaster prevention base by developing rainwater storage facilities

Tokyu Corporation

As part of the Shibuya Station Block Land Development Project, the construction of the "Shibuya Station East Exit Rainwater Storage Facility," which has been progressing with the aim of "realizing a safe and secure urban and community development that is resistant to flooding," has been completed and began operation on August 31, 2020. Construction of this facility began in February 2011 to solve the problem of the area around Shibuya Station, where rainwater tends to accumulate due to its bowl-shaped topography. The construction was carried out with careful coordination between the various businesses, the relevant authorities, and other related parties, and with the utmost care taken not to affect the above-ground areas. The facility is located about 25 meters underground in the Shibuya Station East Exit Plaza. It is a large-scale structure measuring about 45 meters north to south and 22 meters east to west, and can store 4,000 m3 of rainwater. Water is taken when the rainfall is 50 mm or more per hour, and is discharged into the sewer main line after the weather improves. The water tank is divided and can store water according to the amount of precipitation, making it possible to limit the area that needs to be cleaned. In addition, a drop shaft (spiral waterway) is used to reduce the force of rainwater when it flows in, preventing deterioration of the bottom of the facility. Other environmentally friendly aspects of maintenance and management have been implemented.

Sharing surplus equipment and revolutionizing waste utilization

Tokyu Railways Corporation

In order to promote recycling and reduce CO2 emissions by reducing waste, we have been sharing equipment by making a list of surplus equipment managed by each workplace and sharing it among workplaces. The sharing list contains 4,000 items, ranging from consumables such as erasers to large fixtures such as conference tables and chairs, and the number of shared items has reached 680 (as of the end of May 2021). We believe that this initiative will not only reduce the collection costs of unnecessary items, which exceed 6 tons per year at stations, but also greatly contribute to reducing waste and promoting recycling. Sharing of surplus equipment is not limited to stations, but has been expanded to 42 workplaces throughout railway Business Headquarters by utilizing horizontal collaboration. It is being promoted by all Tokyu Railways. As a related initiative, we are also planning to hold the "Tokyu Railways Treasure Fair", where unused railway equipment and goods scheduled to be discarded at each workplace will be collected and sold.

<< Social Contribution Category>>

Supporting cleaning instruction and vocational training at schools for the disabled

Izukyu Housing Co., Ltd.

Since 2006, we have been providing cleaning instruction at a local school for the disabled and accepting students for vocational training. When providing cleaning instruction at the school, we carry out specific tasks together, such as wiping windows and cleaning toilets, and instruct them on the content of the tasks and precautions to take. This helps students acquire work skills that they can use in their future professional and home lives. In addition, for the vocational training, students experience tasks such as vacuuming, collecting trash, and making beds in a hotel for about 10 days. The students wear the same uniforms as our employees and get vocational experience in a familiar place with their instructors, which contributes to promoting career education for children who will lead the future. These efforts also aim to raise awareness of the employment of people with physical disabilities in the local area, which leads to the revitalization of local community and to our employees.