As part of our efforts to improve our after-sales service system, we opened an after-sales service desk in April 2008, conducted user surveys, and obtained a comprehensive understanding of customer satisfaction and identified issues in order to plan products and provide services that reflect customer feedback.
In our newly built condominiums, we implement quality control at each stage from design to construction to ensure quality that is not easily visible to the buyer. In addition, we strive to ensure the peace of mind and satisfaction of our customers by communicating the construction status up until delivery through an online salon exclusively for buyers.
By entering customer information into our after-sales service system, we can provide prompt after-sales service.
Our housing business website, "Tokyu Corporation's Towns and Homes," not only provides customers with easy-to-understand information about our housing, but also strives to enrich the content of the website, including "THE HISTORY," which introduces the history of our housing development along with photographs from the time.
In addition, our membership organization, “Housing Club Tokyu Corporation's Town,” delivers information about our housing to members as quickly as possible via e-mail newsletters and other means.
(Number of members: 29,842 as of the end of February 2025)
Dresse Tower Minami-Machida Grandberry Park
Dresse Tower Musashi-kosugi
At home, you can control internet-connected home appliances such as TVs, air conditioners, and lighting just by talking to a smart speaker. You can also control various remote controls from outside the home using a smartphone. iTSCOM HOME improves your satisfaction with your home by accumulating small conveniences.
